Question 1

What are the different markets in which
        Coveo and
        CallTrackingMetrics compete against each other?

Accepted Answer

Coveo and
        CallTrackingMetrics compete against each other in
        the Cloud Contact Center Software, Attribution Tracking.

Question 2

How does the market share of
        Coveo
        and CallTrackingMetrics compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Coveo has a
        13.69%
        market share in comparison to
        CallTrackingMetrics’s
        0.83%.
        Since it has a better market share coverage,
        Coveo holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        CallTrackingMetrics holds the
        11th spot.

Question 3

How many customers are acquired by
        Coveo and
        CallTrackingMetrics in the
        Cloud Contact Center Software segment?

Accepted Answer

Coveo has
        3,334 customers and
        CallTrackingMetrics has
        202 customers in the
        Cloud Contact Center Software
        segment. Coveo has
        3132 more customers than
        CallTrackingMetrics in this category.

Question 4

What are the countries in which
        Coveo and
        CallTrackingMetrics has more customers?

Accepted Answer

Coveo has more customers in United States, Canada and United Kingdom.
CallTrackingMetrics has more customers in United States, Canada and India.

Coveo Vs CallTrackingMetrics : In-Depth Comparison

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Comparing the customer bases of Coveo and CallTrackingMetrics

Comparing the market share of Coveo and CallTrackingMetrics

Compare Coveo vs CallTrackingMetrics customers by geography

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