Question 1

What are the different markets in which
        NICE CXone and
        Calabrio ONE compete against each other?

Accepted Answer

NICE CXone and
        Calabrio ONE compete against each other in
        the Cloud Contact Center Software, Customer Experience, Support QA, Workforce Management.

Question 2

How does the market share of
        NICE CXone
        and Calabrio ONE compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE CXone has a
        1.23%
        market share in comparison to
        Calabrio ONE’s
        0.16%.
        Since it has a better market share coverage,
        NICE CXone holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Calabrio ONE holds the
        33rd spot.

Question 3

How many customers are acquired by
        NICE CXone and
        Calabrio ONE in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE CXone has
        316 customers and
        Calabrio ONE has
        40 customers in the
        Cloud Contact Center Software
        segment. NICE CXone has
        276 more customers than
        Calabrio ONE in this category.

Question 4

What are the countries in which
        NICE CXone and
        Calabrio ONE has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and India.
Calabrio ONE has more customers in United States, Canada and India.

NICE CXone Vs Calabrio ONE : In-Depth Comparison

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Comparing the customer bases of NICE CXone and Calabrio ONE

Comparing the market share of NICE CXone and Calabrio ONE

Compare NICE CXone vs Calabrio ONE customers by geography

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