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Cloud Business Telephony

Q: How many companies use Cloud Business Telephony software these days?

Around the world in 2025, over 11,021 companies are currently using one or more Cloud Business Telephony software. Out of these, there are 7,115 companies using Cloud Business Telephony tools that are originally from the United States.

Q: Which company has the most significant market share in the Cloud Business Telephony software space?

The top few companies that have the most significant market share in the Cloud Business Telephony space are Cisco Jabber with 13.92% of market share, Avaya IP Office with 10.93% of market share, Spoken Communications with 6.94% of market share. Check for other Cloud Business Telephony technologies market share here.

Q: What are the top industries that usually use Cloud Business Telephony softwares?

The top industries that use Cloud Business Telephony software are Cloud Services (453), Managed Services (409), Voip (298).

Gain market share and customer base information about the top Cloud Business Telephony software. Check out our list of Cloud Business Telephony Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

117

Technologies Tracked

13635

Companies Tracked

Categories related to Cloud Business Telephony

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Cloud Business Telephony technologies in 2025

Over 13635 companies are using Cloud Business Telephony tools. Cisco Jabber with 13.92% market share (1898 customers), Avaya IP Office with 10.93% market share (1490 customers), Spoken Communications with 6.94% market share (946 customers).

Technology

Market Share (Est.)

Customers

Cisco Jabber

13.92%

1898

Avaya IP Office

10.93%

1490

Spoken Communications

6.94%

946

Avaya CMS

6.56%

894

Avaya Aura

6.48%

883

Others

55.18%

7524

Cloud Business Telephony Customers by Employee Size

The majority of Cloud Business Telephony category falls in the company size of 20 - 49 employees (2187 companies), 10,000+ employees (2089 companies), 0 - 9 employees (1920 companies).

Employee Size

Cloud Business Telephony Customers by Geography

Companies using Cloud Business Telephony technology software are majorly from the United States with 7115 (64.21%), India with 1092 (9.86%), United Kingdom with 968 (8.74%) customers respectively.

Customers

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Cloud Business Telephony Customers by Industry

Top industries that use Cloud Business Telephony for Cloud Services (453), Managed Services (409), Voip (298).

Customers

Market Share for Top Cloud Business Telephony Technologies

Analyze the market share of popular Cloud Business Telephony technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Cisco Jabber	1898	13.92
2	Avaya IP Office	1490	10.93
3	Spoken Communications	946	6.94
4	Avaya CMS	894	6.56
5	Avaya Aura	883	6.48
6	Nortel Meridian	861	6.31
7	FreePBX	728	5.34
8	Toky	529	3.88
9	Sonetel	483	3.54
10	OnSIP	394	2.89
11	Rohde Schwarz	378	2.77
12	Digium	364	2.67
13	Crown Castle	316	2.32
14	VICIdial	302	2.21
15	Metaswitch	301	2.21
16	Loop Communications	282	2.07
17	JustCall	177	1.30
18	Onebox	148	1.09
19	Zoom Phone	133	0.98
20	Communigate	126	0.92
21	Vidyo	125	0.92
22	Exotel	123	0.90
23	Knowlarity	108	0.79
24	MCube	96	0.70
25	CallHippo	86	0.63
26	netelip	84	0.62
27	GALAXY	84	0.62
28	Ozonetel	75	0.55
29	Nextiva Office	68	0.50
30	[24]7 Live Chat	66	0.48
31	Lumen Technologies	65	0.48
32	CoMagic	60	0.44
33	SwyxWare	50	0.37
34	Solutions Infini	50	0.37
35	eReceptionist	37	0.27
36	BrandConnect	32	0.23
37	Yodel.io	31	0.23
38	RingByName	30	0.22
39	CoreDial	30	0.22
40	Tossable Digits	29	0.21
41	Grandstream IP Video Phones	27	0.20
42	NEC Phones	26	0.19
43	CallTower	24	0.18
44	Ooma Office	23	0.17
45	Infiniti Telecommunications	21	0.15
46	aql Telecommunications	20	0.15
47	engageSPARK	19	0.14
48	8x8 Business VoIP	19	0.14
49	BetterVoice	18	0.13
50	Fourteen IP	18	0.13
51	Talkroute	18	0.13
52	Mitel Unified Communications	17	0.12
53	Gradwell	16	0.12
54	VoipSwitch	16	0.12
55	Third Lane	16	0.12
56	Broadvoice	15	0.11
57	Vox Switch	14	0.10
58	Orbtalk	14	0.10
59	Bell - Voice and Unified Communications	13	0.10
60	VoiceGuide	12	0.09
61	Telzio	12	0.09
62	Newt	11	0.08
63	Blueface	11	0.08
64	itPBX Business Cloud	11	0.08
65	Dexem	10	0.07
66	XBP	10	0.07
67	StandardFacile	10	0.07
68	Unify	9	0.07
69	SiteSync	9	0.07
70	CONQUER	8	0.06
71	YOVU	8	0.06
72	Presence	8	0.06
73	Line2	7	0.05
74	PGi iMeet	7	0.05
75	BT Business Phone Systems	7	0.05
76	Truly Wireless	7	0.05
77	2600Hz	7	0.05
78	ActivePBX	7	0.05
79	ObserveCTI	7	0.05
80	MXIE	7	0.05
81	MyOperator	6	0.04
82	Voxcloud	6	0.04
83	Exponential-e Unified Communications	6	0.04
84	Callision	6	0.04
85	Voxox	6	0.04
86	AskoziaPBX	6	0.04
87	Tuenti	6	0.04
88	Buzz Connect	5	0.04
89	Zaplee	5	0.04
90	Telappliant	5	0.04
91	Call2World	5	0.04
92	Fonoster	5	0.04
93	BluIP	4	0.03
94	FastCall	4	0.03
95	Centrix Networks	4	0.03
96	Inpath 3com NBX	4	0.03
97	T1 Anywhere Business Broadband	4	0.03
98	Versadial	3	0.02
99	VoiceNation	3	0.02
100	SiPalto	3	0.02
101	Phonedeck	3	0.02
102	Telonium	3	0.02
103	Euphoria Telecom	3	0.02
104	Inter-Tel Contact Center Suite	3	0.02
105	Cloud Telephony	2	0.01
106	Vonjour	2	0.01
107	Fongo Works	2	0.01
108	Solgari	2	0.01
109	SparkTG	2	0.01
110	Callingly	2	0.01
111	LinkedPhone	2	0.01
112	IP-PBX	2	0.01
113	Telephone Message Pad	2	0.01
114	NumberFarm	2	0.01
115	Servetel	2	0.01
116	CloudShope	2	0.01
117	TeleCMI	2	0.01