Question 1

What are the different markets in which
        Five9 and
        Virtual Observer compete against each other?

Accepted Answer

Five9 and
        Virtual Observer compete against each other in
        the Call Recording, Auto Dialer, Cloud Contact Center Software, Communication, Contact Center.

Question 2

How does the market share of
        Five9
        and Virtual Observer compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Five9 has a
        4.54%
        market share in comparison to
        Virtual Observer’s
        0.02%.
        Since it has a better market share coverage,
        Five9 holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Virtual Observer holds the
        25th spot.

Question 3

How many customers are acquired by
        Five9 and
        Virtual Observer in the
        Call Recording segment?

Accepted Answer

Five9 has
        2,765 customers and
        Virtual Observer has
        10 customers in the
        Call Recording
        segment. Five9 has
        2755 more customers than
        Virtual Observer in this category.

Question 4

What are the countries in which
        Five9 and
        Virtual Observer has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Virtual Observer has more customers in United States, India and Canada.

Five9 Vs Virtual Observer : In-Depth Comparison

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Comparing the customer bases of Five9 and Virtual Observer

Comparing the market share of Five9 and Virtual Observer

Compare Five9 vs Virtual Observer customers by geography

Customer Movements for this month

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