Interactive Voice Response (IVR)
Gain market share and customer base information about the top Interactive Voice Response (IVR) software. Check out our list of Interactive Voice Response (IVR) Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
42
Technologies Tracked
183390
Companies Tracked
Categories related to Interactive Voice Response (IVR)
Top 5 Interactive Voice Response (IVR) technologies in 2024
Over 183390 companies are using Interactive Voice Response (IVR) tools. Zendesk with 89.09% market share (163387 customers), Genesys with 3.06% market share (5618 customers), NICE inContact with 1.91% market share (3495 customers).
Technology
Market Share (Est.)
Customers
89.09%
163387
3.06%
5618
1.91%
3495
1.67%
3061
1.67%
3057
Others
2.60%
4772
Interactive Voice Response (IVR) Customers by Employee Size
The majority of Interactive Voice Response (IVR) category falls in the company size of 0 - 9 employees (54102 companies), 20 - 49 employees (45209 companies), 100 - 249 employees (19447 companies).
Employee Size
Interactive Voice Response (IVR) Customers by Geography
Companies using Interactive Voice Response (IVR) technology software are majorly from the United States with 79563 (56.31%), United Kingdom with 15362 (10.87%), Australia with 6832 (4.84%) customers respectively.
Customers
Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.
Sign Up
Interactive Voice Response (IVR) Customers by Industry
Top industries that use Interactive Voice Response (IVR) for Cloud Services (640), Insurance (473), Data Analytics (457).
Customers
Market Share for Top Interactive Voice Response (IVR) Technologies
Analyze the market share of popular Interactive Voice Response (IVR) technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Zendesk | 163387 | 89.09 |
| 2 | Genesys | 5618 | 3.06 |
| 3 | NICE inContact | 3495 | 1.91 |
| 4 | Genesys PureCloud | 3061 | 1.67 |
| 5 | Five9 | 3057 | 1.67 |
| 6 | NewVoiceMedia | 1102 | 0.60 |
| 7 | Talkdesk | 1073 | 0.59 |
| 8 | MessageBird | 673 | 0.37 |
| 9 | Cloudagent | 587 | 0.32 |
| 10 | RingCentral Contact Center | 244 | 0.13 |
| 11 | MiContact Center | 218 | 0.12 |
| 12 | CallFire | 174 | 0.09 |
| 13 | Bright Pattern | 94 | 0.05 |
| 14 | PhoneBurner | 88 | 0.05 |
| 15 | UJET | 70 | 0.04 |
| 16 | Plum Voice Hosted IVR | 67 | 0.04 |
| 17 | Sharpen | 53 | 0.03 |
| 18 | Nectar Desk | 47 | 0.03 |
| 19 | Magnetic North | 44 | 0.02 |
| 20 | Kixie | 35 | 0.02 |
| 21 | Aspect Zipwire | 30 | 0.02 |
| 22 | Pacific Timesheet | 21 | 0.01 |
| 23 | Snapforce | 19 | 0.01 |
| 24 | contactSPACE | 18 | 0.01 |
| 25 | Convoso | 15 | 0.01 |
| 26 | Aspect CXP Pro | 14 | 0.01 |
| 27 | Connect First | 10 | 0.01 |
| 28 | Ameyo | 9 | 0.00 |
| 29 | Survox | 9 | 0.00 |
| 30 | MDCall | 8 | 0.00 |
| 31 | Ytel Platform | 7 | 0.00 |
| 32 | IVR Guru | 7 | 0.00 |
| 33 | Voxibot the Voximal stack | 6 | 0.00 |
| 34 | FluentStream | 5 | 0.00 |
| 35 | Cisco Unified IP Interactive Voice Response | 5 | 0.00 |
| 36 | VBVoice | 4 | 0.00 |
| 37 | uContact | 3 | 0.00 |
| 38 | 3CLogic | 3 | 0.00 |
| 39 | LiveOps | 3 | 0.00 |
| 40 | CloudCall | 3 | 0.00 |
| 41 | TollFreeForwarding | 2 | 0.00 |
| 42 | Five9 IVR | 2 | 0.00 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Interactive Voice Response (IVR) software market leaders?
Top leaders in the category for Interactive Voice Response (IVR) software are Zendesk, Genesys, NICE inContact. Here, you can view a full list of Interactive Voice Response (IVR) tools in the market.
How many companies use Interactive Voice Response (IVR) software these days?
Which company has the most significant market share in the Interactive Voice Response (IVR) software space?
What are the top industries that usually use Interactive Voice Response (IVR) softwares?
Choose Technologies to compare
Popular Comparisons
6Sense Chrome Extension
Save time researching your prospects
Get FREE, verified contact data, including emails from any website or right from Linkedin. Find decision-makers faster and customize your outreach.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
