Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys PureCloud’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.09%, Genesys with 3.06%, NICE inContact with 1.91% market share.
Popular Comparisons
The top three of Genesys PureCloud’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.09%, Genesys with 3.06%, NICE inContact with 1.91% market share.
Genesys PureCloud vs Zendesk
Genesys PureCloud vs Genesys
Genesys PureCloud vs NICE inContact
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Around the world in 2024, over 2956 companies have started using Genesys PureCloud as Interactive Voice Response (IVR) tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
BMW Of North America, LLC | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
HelloFresh | 10,000+ | Berlin | Berlin | Germany | |
Mazda Motor Corporation | 10,000+ | Murray | Utah | United States | |
State Of Arizona | 10,000+ | Aurora | Illinois | United States | |
AdaptHealth | 10,000+ | Warner Robins | Georgia | United States | |
AES Brasil | 10,000+ | Bauru | Sao Paulo | Brazil | |
Computershare Limited | 10,000+ | Abbotsford | Victoria | Australia | |
Equifax Inc. | 10,000+ | Atlanta | Georgia | United States | |
CBS Corporation | 10,000+ | Ringwood | New Jersey | United States | |
Tupperware Brands | 10,000+ | Lihue | Hawaii | United States |
The top three products and services offering customers that use Genesys PureCloud for Interactive Voice Response (IVR) are Cloud Services (51), Insurance (45), Asset Management (44).
Customers
The majority of Genesys PureCloud's customers for the ivr category fall in the company size of 100 - 249 employees (470 companies), 1,000 - 4,999 employees (399 companies), 20 - 49 employees (387 companies).
Employee Size
The top three geographies of Genesys PureCloud for ivr are the United States with 1320(53.64%), Australia with 364(14.79%), United Kingdom with 328(13.33%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Zendesk Genesys PureCloud vs Genesys Genesys PureCloud vs NICE inContact.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the ivr?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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