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MiContact Center

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering in...Read more

Interactive Voice Response (IVR)
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Market Share of MiContact Center

Current Customer(s)

218

Market Share (Est.)

0.12%

Ranking

#11

Top Competitors and Alternatives of MiContact Center

The top three of MiContact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.09%, Genesys with 3.06%, NICE inContact with 1.91% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16338789.09%MiContact Center vs Zendesk
Genesys56183.06%MiContact Center vs Genesys
NICE inContact34951.91%MiContact Center vs NICE inContact
Genesys PureCloud30611.67%MiContact Center vs Genesys PureCloud
Five930571.67%MiContact Center vs Five9
NewVoiceMedia11020.60%MiContact Center vs NewVoiceMedia
Talkdesk10730.59%MiContact Center vs Talkdesk
MessageBird6730.37%MiContact Center vs MessageBird
Cloudagent5870.32%MiContact Center vs Cloudagent
RingCentral Contact Center2440.13%MiContact Center vs RingCentral Contact Center
CallFire1740.09%MiContact Center vs CallFire
Bright Pattern940.05%MiContact Center vs Bright Pattern
PhoneBurner880.05%MiContact Center vs PhoneBurner
UJET700.04%MiContact Center vs UJET
Plum Voice Hosted IVR670.04%MiContact Center vs Plum Voice Hosted IVR
Sharpen530.03%MiContact Center vs Sharpen
Nectar Desk470.03%MiContact Center vs Nectar Desk
Magnetic North440.02%MiContact Center vs Magnetic North
Kixie350.02%MiContact Center vs Kixie
Aspect Zipwire300.02%MiContact Center vs Aspect Zipwire
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Popular Comparisons

Top Competitors and Alternatives of MiContact Center

The top three of MiContact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.09%, Genesys with 3.06%, NICE inContact with 1.91% market share.

MiContact Center vs Zendesk

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MiContact Center vs Genesys

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MiContact Center vs NICE inContact

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MiContact Center vs Genesys PureCloud

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MiContact Center vs Five9

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MiContact Center vs NewVoiceMedia

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MiContact Center vs Talkdesk

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MiContact Center vs MessageBird

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Customers of MiContact Center

Around the world in 2024, over 216 companies have started using MiContact Center as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Concentrix10,000+JacksonvilleFloridaUnited States
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Yokogawa Electric Corporation10,000+TokyoTokyoJapan
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Fairview Health Services10,000+MinneapolisMinnesotaUnited States
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NTT10,000+TokyoTokyoJapan
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Sutter Health10,000+Castro ValleyCaliforniaUnited States
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CenturyLink10,000+BellevueWashingtonUnited States
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Day & Zimmermann10,000+PhiladelphiaPennsylvaniaUnited States
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Frontier Communications Company10,000+DallasTexasUnited States
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Bank of America Corporation10,000+CharlotteNorth CarolinaUnited States
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MiContact Center Customers by Products and Services

The top three products and services offering customers that use MiContact Center for Interactive Voice Response (IVR) are Cloud Services (17), Managed Services (7), Consulting (6).

Customers

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MiContact Center Customers by Employee Size

The majority of MiContact Center's customers for the ivr category fall in the company size of 20 - 49 employees (40 companies), 100 - 249 employees (36 companies), 1,000 - 4,999 employees (35 companies).

Employee Size

MiContact Center Customers by Geography

The top three geographies of MiContact Center for ivr are the United States with 112(59.89%), United Kingdom with 24(12.83%), Netherlands with 14(7.49%) customers respectively.

Customers

Employees of MiContact Center

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Also see other Products/Services by MiContact Center in:

Contact Center
Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top MiContact Center competitors?

MiContact Center’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of MiContact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MiContact Center and 40,000 other technologies on the internet. You can also compare MiContact Center and its feature with top competitors here : MiContact Center vs Zendesk MiContact Center vs Genesys MiContact Center vs NICE inContact.

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What is MiContact Center customer distribution based on company size?

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What is MiContact Center market share in the ivr?

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What are the top countries that use MiContact Center?

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What are the top industries that use MiContact Center?

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