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Genesys Multicloud CX

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Genesys Multicloud CX Cloud offers service automation, inbound/outbound voice, digital channels/messaging, workforce engagement management and analyti...Read more

Customer Engagement
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Market Share of Genesys Multicloud CX

Current Customer(s)

4

Market Share (Est.)

0.00%

Ranking

#127

Top Competitors and Alternatives of Genesys Multicloud CX

The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 23.06%, LiveChat with 9.31%, Zoho SalesIQ with 8.36% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom8318623.06%Genesys Multicloud CX vs Intercom
LiveChat335859.31%Genesys Multicloud CX vs LiveChat
Zoho SalesIQ301468.36%Genesys Multicloud CX vs Zoho SalesIQ
Yotpo233086.46%Genesys Multicloud CX vs Yotpo
Smile.io for Shopify194355.39%Genesys Multicloud CX vs Smile.io for Shopify
Zoho CRM193415.36%Genesys Multicloud CX vs Zoho CRM
Pendo151614.20%Genesys Multicloud CX vs Pendo
Salesforce Service Cloud141503.92%Genesys Multicloud CX vs Salesforce Service Cloud
Salesforce Commerce Cloud140083.88%Genesys Multicloud CX vs Salesforce Commerce Cloud
Sumo137163.80%Genesys Multicloud CX vs Sumo
Pipedrive136793.79%Genesys Multicloud CX vs Pipedrive
Feefo55961.55%Genesys Multicloud CX vs Feefo
Zoho Desk52951.47%Genesys Multicloud CX vs Zoho Desk
LivePerson50051.39%Genesys Multicloud CX vs LivePerson
Survicate36901.02%Genesys Multicloud CX vs Survicate
UserVoice36241.00%Genesys Multicloud CX vs UserVoice
WalkMe32890.91%Genesys Multicloud CX vs WalkMe
Salesforce Engage31160.86%Genesys Multicloud CX vs Salesforce Engage
Genesys PureCloud30610.85%Genesys Multicloud CX vs Genesys PureCloud
Five930570.85%Genesys Multicloud CX vs Five9
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Popular Comparisons

Top Competitors and Alternatives of Genesys Multicloud CX

The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 23.06%, LiveChat with 9.31%, Zoho SalesIQ with 8.36% market share.

Genesys Multicloud CX vs Intercom

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Genesys Multicloud CX vs LiveChat

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Genesys Multicloud CX vs Zoho SalesIQ

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Genesys Multicloud CX vs Yotpo

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Genesys Multicloud CX vs Smile.io for Shopify

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Genesys Multicloud CX vs Zoho CRM

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Genesys Multicloud CX vs Pendo

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Genesys Multicloud CX vs Salesforce Service Cloud

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Customers of Genesys Multicloud CX

Around the world in 2024, over 4 companies have started using Genesys Multicloud CX as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Genesys (Genesys Telecommunications Laboratories, Inc.)5,000 - 9,999Daly CityCaliforniaUnited States
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Optus5,000 - 9,999EdithvaleVictoriaAustralia
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Singapore Telecommunications Ltd10,000+SingaporeCentral SingaporeSingapore
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Genesys Multicloud CX Customers by Products and Services

The top three products and services offering customers that use Genesys Multicloud CX for Customer Engagement are Cloud Computing (2), Media and Entertainment (1), Customer support services (1).

Customers

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Genesys Multicloud CX Customers by Employee Size

The majority of Genesys Multicloud CX's customers for the customer-engagement category fall in the company size of 5,000 - 9,999 employees (2 companies), 10,000+ employees (2 companies).

Employee Size

Genesys Multicloud CX Customers by Geography

The top three geographies of Genesys Multicloud CX for customer-engagement are the United States with 2(50.00%), Australia with 1(25.00%), Singapore with 1(25.00%) customers respectively.

Customers

Employees of Genesys Multicloud CX

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Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys Multicloud CX competitors?

Genesys Multicloud CX’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Genesys Multicloud CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Multicloud CX and 40,000 other technologies on the internet. You can also compare Genesys Multicloud CX and its feature with top competitors here : Genesys Multicloud CX vs Intercom Genesys Multicloud CX vs LiveChat Genesys Multicloud CX vs Zoho SalesIQ.

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What is Genesys Multicloud CX customer distribution based on company size?

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What is Genesys Multicloud CX market share in the customer-engagement?

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What are the top countries that use Genesys Multicloud CX?

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What are the top industries that use Genesys Multicloud CX?

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