Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
3130
Market Share (Est.)
0.86%
Ranking
#18
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Engagement category are Intercom with 23.14%, LiveChat with 9.36%, Zoho SalesIQ with 8.33% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Engagement category are Intercom with 23.14%, LiveChat with 9.36%, Zoho SalesIQ with 8.33% market share.
Genesys PureCloud vs Intercom
Genesys PureCloud vs LiveChat
Genesys PureCloud vs Zoho SalesIQ
Genesys PureCloud vs Yotpo
Genesys PureCloud vs Smile.io for Shopify
Genesys PureCloud vs Zoho CRM
Genesys PureCloud vs Pendo
Genesys PureCloud vs Salesforce Service Cloud
Customers of Genesys PureCloud
Around the world in 2024, over 3129 companies have started using Genesys PureCloud as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sogeti | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France |     |
| ManpowerGroup | 10,000+ | Milwaukee | Wisconsin | United States | |
| Blue Cross Blue Shield of Illinois | 10,000+ | Chicago | Illinois | United States | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| Prudential Financial, Inc. | 10,000+ | Newark | New Jersey | United States | |
| PNC Financial Services | 10,000+ | Pittsburgh | Pennsylvania | United States | |
| Toll Holdings Limited | 10,000+ | Melbourne | Victoria | Australia | |
| Legrand SA | 10,000+ | Limoges | Nouvelle-Aquitaine | France | |
| Motorola Solutions, Inc. | 10,000+ | Chicago | Illinois | United States | |
| Gruma SAB de CV | 10,000+ | San Pedro Garza Garcia | Nuevo Leon | Mexico | |
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Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for Customer Engagement are Insurance (75), Cloud Services (64), Managed Services (61).
Customers
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Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the customer-engagement category fall in the company size of 100 - 249 employees (525 companies), 1,000 - 4,999 employees (483 companies), 20 - 49 employees (385 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for customer-engagement are the United States with 1384(53.50%), Australia with 378(14.61%), United Kingdom with 342(13.22%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Intercom Genesys PureCloud vs LiveChat Genesys PureCloud vs Zoho SalesIQ.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the customer-engagement?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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