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LiveChat

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LiveChat engage customers on their website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for...Read more

Customer Engagement
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Market Share of LiveChat

Current Customer(s)

34003

Market Share (Est.)

9.36%

Ranking

#2

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are Intercom with 23.14%, Zoho SalesIQ with 8.33%, Yotpo with 6.45% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom8405423.14%LiveChat vs Intercom
Zoho SalesIQ302568.33%LiveChat vs Zoho SalesIQ
Yotpo234336.45%LiveChat vs Yotpo
Smile.io for Shopify194685.36%LiveChat vs Smile.io for Shopify
Zoho CRM194255.35%LiveChat vs Zoho CRM
Pendo153284.22%LiveChat vs Pendo
Salesforce Service Cloud141453.89%LiveChat vs Salesforce Service Cloud
Salesforce Commerce Cloud140783.88%LiveChat vs Salesforce Commerce Cloud
Sumo138133.80%LiveChat vs Sumo
Pipedrive137363.78%LiveChat vs Pipedrive
Feefo56161.55%LiveChat vs Feefo
Zoho Desk53101.46%LiveChat vs Zoho Desk
LivePerson50551.39%LiveChat vs LivePerson
Survicate37281.03%LiveChat vs Survicate
UserVoice36531.01%LiveChat vs UserVoice
WalkMe33120.91%LiveChat vs WalkMe
Genesys PureCloud31300.86%LiveChat vs Genesys PureCloud
Five930860.85%LiveChat vs Five9
Salesforce Engage30560.84%LiveChat vs Salesforce Engage
Nosto27640.76%LiveChat vs Nosto
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Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Engagement category are Intercom with 23.14%, Zoho SalesIQ with 8.33%, Yotpo with 6.45% market share.

LiveChat vs Intercom

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LiveChat vs Zoho SalesIQ

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LiveChat vs Yotpo

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LiveChat vs Smile.io for Shopify

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LiveChat vs Zoho CRM

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LiveChat vs Pendo

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LiveChat vs Salesforce Service Cloud

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LiveChat vs Salesforce Commerce Cloud

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Customers of LiveChat

Around the world in 2024, over 33993 companies have started using LiveChat as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BJC HealthCare10,000+St. LouisMissouriUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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Mount Sinai Health System10,000+New York CityNew YorkUnited States
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Commonwealth Bank of Australia10,000+SydneyNew South WalesAustralia
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CAE, Inc.10,000+Saint-LaurentQuebecCanada
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State Of Arkansas10,000+Little RockArkansasUnited States
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Motorola10,000+ChicagoIllinoisUnited States
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Chow Sang Sang Holdings International Limited10,000+Hong KongHong Kong SARPeople's Republic of China
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University Of Toronto10,000+TorontoOntarioCanada
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Henry Schein, Inc.10,000+MelvilleNew YorkUnited States
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LiveChat Customers by Products and Services

The top three products and services offering customers that use LiveChat for Customer Engagement are Marketing (312), Digital Marketing (218), Education (213).

Customers

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LiveChat Customers by Employee Size

The majority of LiveChat's customers for the customer-engagement category fall in the company size of 0 - 9 employees (12564 companies), 20 - 49 employees (8246 companies), 10 - 19 employees (4760 companies).

Employee Size

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-engagement are the United States with 18291(63.12%), United Kingdom with 3960(13.67%), Australia with 1855(6.40%) customers respectively.

Customers

Employees of LiveChat

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Also see other Products/Services by LiveChat in:

Customer Satisfaction Ratings
Customer Engagement
Live Chat
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, Yotpo. You can view a full list of LiveChat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet. You can also compare LiveChat and its feature with top competitors here : LiveChat vs Intercom LiveChat vs Zoho SalesIQ LiveChat vs Yotpo.

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What is LiveChat customer distribution based on company size?

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What is LiveChat market share in the customer-engagement?

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What are the top countries that use LiveChat?

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What are the top industries that use LiveChat?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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