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Gainsight

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Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more

Customer Engagement
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Market Share of Gainsight

Current Customer(s)

1288

Market Share (Est.)

0.36%

Ranking

#34

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 23.06%, LiveChat with 9.31%, Zoho SalesIQ with 8.36% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom8318623.06%Gainsight vs Intercom
LiveChat335859.31%Gainsight vs LiveChat
Zoho SalesIQ301468.36%Gainsight vs Zoho SalesIQ
Yotpo233086.46%Gainsight vs Yotpo
Smile.io for Shopify194355.39%Gainsight vs Smile.io for Shopify
Zoho CRM193415.36%Gainsight vs Zoho CRM
Pendo151614.20%Gainsight vs Pendo
Salesforce Service Cloud141503.92%Gainsight vs Salesforce Service Cloud
Salesforce Commerce Cloud140083.88%Gainsight vs Salesforce Commerce Cloud
Sumo137163.80%Gainsight vs Sumo
Pipedrive136793.79%Gainsight vs Pipedrive
Feefo55961.55%Gainsight vs Feefo
Zoho Desk52951.47%Gainsight vs Zoho Desk
LivePerson50051.39%Gainsight vs LivePerson
Survicate36901.02%Gainsight vs Survicate
UserVoice36241.00%Gainsight vs UserVoice
WalkMe32890.91%Gainsight vs WalkMe
Salesforce Engage31160.86%Gainsight vs Salesforce Engage
Genesys PureCloud30610.85%Gainsight vs Genesys PureCloud
Five930570.85%Gainsight vs Five9
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Popular Comparisons

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 23.06%, LiveChat with 9.31%, Zoho SalesIQ with 8.36% market share.

Gainsight vs Intercom

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Gainsight vs LiveChat

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Gainsight vs Zoho SalesIQ

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Gainsight vs Yotpo

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Gainsight vs Smile.io for Shopify

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Gainsight vs Zoho CRM

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Gainsight vs Pendo

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Gainsight vs Salesforce Service Cloud

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Customers of Gainsight

Around the world in 2024, over 1274 companies have started using Gainsight as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Mount Carmel Health System10,000+RoanokeVirginiaUnited States
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Wakemed10,000+RaleighNorth CarolinaUnited States
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ThedaCare5,000 - 9,999AppletonWisconsinUnited States
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Children's Of Alabama5,000 - 9,999CarrolltonTexasUnited States
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Tallahassee Memorial Hospital5,000 - 9,999TallahasseeFloridaUnited States
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Tallahassee Memorial HealthCare5,000 - 9,999TallahasseeFloridaUnited States
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Willis - Knighton Health System5,000 - 9,999ShreveportLouisianaUnited States
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Holy Cross Hospital1,000 - 4,999Boca RatonFloridaUnited States
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St. Joseph's Health1,000 - 4,999DickinsonNorth DakotaUnited States
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Saint Joseph Regional Medical Center1,000 - 4,999BreaCaliforniaUnited States
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Gainsight Customers by Products and Services

The top three products and services offering customers that use Gainsight for Customer Engagement are Analytics (34), Cloud Services (23), Consulting (17).

Customers

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Gainsight Customers by Employee Size

The majority of Gainsight's customers for the customer-engagement category fall in the company size of 100 - 249 employees (272 companies), 1,000 - 4,999 employees (246 companies), 250 - 499 employees (183 companies).

Employee Size

Gainsight Customers by Geography

The top three geographies of Gainsight for customer-engagement are the United States with 1005(82.58%), United Kingdom with 77(6.33%), Canada with 49(4.03%) customers respectively.

Customers

Employees of Gainsight

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Also see other Products/Services by Gainsight in:

Big Data
Analytics
Customer Success
Predictive Analytics
Data Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Gainsight competitors?

Gainsight’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs Intercom Gainsight vs LiveChat Gainsight vs Zoho SalesIQ.

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What is Gainsight customer distribution based on company size?

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What is Gainsight market share in the customer-engagement?

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What are the top countries that use Gainsight?

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What are the top industries that use Gainsight?

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