Question 1

What are the different markets in which
        Genesys PureCloud and
        Zoiper compete against each other?

Accepted Answer

Genesys PureCloud and
        Zoiper compete against each other in
        the VoIP And SIP, Auto Dialer, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Genesys PureCloud
        and Zoiper compare in the
        VoIP And SIP market?

Accepted Answer

In the VoIP And SIP market,
        Genesys PureCloud has a
        2.31%
        market share in comparison to
        Zoiper’s
        0.17%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the VoIP And SIP category, while
        Zoiper holds the
        29th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        Zoiper in the
        VoIP And SIP segment?

Accepted Answer

Genesys PureCloud has
        4,533 customers and
        Zoiper has
        333 customers in the
        VoIP And SIP
        segment. Genesys PureCloud has
        4200 more customers than
        Zoiper in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        Zoiper has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and Germany.
Zoiper has more customers in United States, Brazil and Argentina.

Genesys PureCloud Vs Zoiper : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and Zoiper

Comparing the market share of Genesys PureCloud and Zoiper

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