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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

VoIP And SIP
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Market Share of Genesys PureCloud

Current Customer(s)

2794

Market Share (Est.)

1.75%

Ranking

#8

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are CallRail with 27.55%, Skype with 23.29%, Cisco WebEx with 13.93% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4406327.55%Genesys PureCloud vs CallRail
Skype3725023.29%Genesys PureCloud vs Skype
Cisco WebEx2228013.93%Genesys PureCloud vs Cisco WebEx
Cisco VoIP142648.92%Genesys PureCloud vs Cisco VoIP
Cisco Unified Communications Manager (CallManager)53393.34%Genesys PureCloud vs Cisco Unified Communications Manager (CallManager)
Google Voice44392.78%Genesys PureCloud vs Google Voice
RingCentral43872.74%Genesys PureCloud vs RingCentral
Five927151.70%Genesys PureCloud vs Five9
Aircall26941.68%Genesys PureCloud vs Aircall
Cisco IP Phones26121.63%Genesys PureCloud vs Cisco IP Phones
3CX17451.09%Genesys PureCloud vs 3CX
Grasshopper14970.94%Genesys PureCloud vs Grasshopper
Talkdesk12400.78%Genesys PureCloud vs Talkdesk
ClickDesk11900.74%Genesys PureCloud vs ClickDesk
Virtual PBX11470.72%Genesys PureCloud vs Virtual PBX
NewVoiceMedia9410.59%Genesys PureCloud vs NewVoiceMedia
SolarWinds VoIP & Network Quality Manager8680.54%Genesys PureCloud vs SolarWinds VoIP & Network Quality Manager
T-Systems8240.52%Genesys PureCloud vs T-Systems
Jive Voice8190.51%Genesys PureCloud vs Jive Voice
Dialpad7910.49%Genesys PureCloud vs Dialpad
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are CallRail with 27.55%, Skype with 23.29%, Cisco WebEx with 13.93% market share.

Genesys PureCloud vs CallRail

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Genesys PureCloud vs Skype

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Genesys PureCloud vs Cisco WebEx

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Genesys PureCloud vs Cisco VoIP

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Genesys PureCloud vs Cisco Unified Communications Manager (CallManager)

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Genesys PureCloud vs Google Voice

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Genesys PureCloud vs RingCentral

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Genesys PureCloud vs Five9

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Customers of Genesys PureCloud

Around the world in 2025, over 2794 companies have started using Genesys PureCloud as VoIP And SIP tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Regus10,000+AddisonTexasUnited States
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Vodafone10,000+NewburyEnglandUnited Kingdom
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Academy10,000+KatyTexasUnited States
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JLL10,000+ChicagoIllinoisUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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Genesis HealthCare10,000+Kennett SquarePennsylvaniaUnited States
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Ogilvy10,000+New York CityNew YorkUnited States
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AdaptHealth10,000+Plymouth MeetingPennsylvaniaUnited States
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suninternational.com10,000+JohannesburgGautengSouth Africa
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Novant Health10,000+Winston-SalemNorth CarolinaUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for VoIP And SIP are Insurance (72), Financial Services (54), Cloud Services (52).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the voip category fall in the company size of 100 - 249 employees (464 companies), 1,000 - 4,999 employees (374 companies), 20 - 49 employees (338 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for voip are the United States with 1167(51.03%), Australia with 358(15.65%), United Kingdom with 352(15.39%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Fax Server
VoIP And SIP
Predictive Dialer
Instant Messaging And Chat
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the voip category are CallRail, Skype, Cisco WebEx. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs CallRail Genesys PureCloud vs Skype Genesys PureCloud vs Cisco WebEx.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the voip?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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