Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
9267
Market Share (Est.)
4.66%
Ranking
#5
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are CallRail with 22.25%, Skype with 19.37%, Cisco WebEx with 15.51% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the VoIP And SIP category are CallRail with 22.25%, Skype with 19.37%, Cisco WebEx with 15.51% market share.
Genesys PureCloud vs CallRail
Genesys PureCloud vs Skype
Genesys PureCloud vs Cisco WebEx
Genesys PureCloud vs Cisco VoIP
Genesys PureCloud vs Google Voice
Genesys PureCloud vs Cisco Unified Communications Manager (CallManager)
Genesys PureCloud vs RingCentral
Genesys PureCloud vs Cisco IP Phones
Customers of Genesys PureCloud
Around the world in 2026, over 9212 companies have started using Genesys PureCloud as VoIP And SIP tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Hermes | 10,000+ | Paris | Ile-de-France | France |     |
| Lt Financial Inc | 10,000+ | Westchester | Illinois | United States | |
| Allegis Group | 10,000+ | Hanover | Maryland | United States | |
| Tech Mahindra | 10,000+ | Pune | Maharashtra | India | |
| CGD | 10,000+ | Lisbon | Lisbon | Portugal | |
| Westpac | 10,000+ | Sydney | New South Wales | Australia | |
| Emirates | 10,000+ | Dubai | Dubai | United Arab Emirates | |
| Toll Group | 10,000+ | Melbourne | Victoria | Australia | |
| FEMA | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| CIBC | 10,000+ | Toronto | Ontario | Canada | |
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Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for VoIP And SIP are Insurance (128), Financial Services (103), Cloud Services (88).
Customers
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Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the voip category fall in the company size of 0 - 9 employees (4342 companies), 20 - 49 employees (1008 companies), 100 - 249 employees (787 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for voip are the United States with 6238(76.00%), Australia with 454(5.53%), United Kingdom with 388(4.73%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the voip category are CallRail, Skype, Cisco WebEx. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs CallRail Genesys PureCloud vs Skype Genesys PureCloud vs Cisco WebEx.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the voip?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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