Question 1

What are the different markets in which
        CallRail and
        Genesys PureCloud compete against each other?

Accepted Answer

CallRail and
        Genesys PureCloud compete against each other in
        the VoIP And SIP, Auto Dialer, Call Recording, Call Tracking, Communication.

Question 2

How does the market share of
        CallRail
        and Genesys PureCloud compare in the
        VoIP And SIP market?

Accepted Answer

In the VoIP And SIP market,
        CallRail has a
        27.55%
        market share in comparison to
        Genesys PureCloud’s
        1.75%.
        Since it has a better market share coverage,
        CallRail holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the VoIP And SIP category, while
        Genesys PureCloud holds the
        8th spot.

Question 3

How many customers are acquired by
        CallRail and
        Genesys PureCloud in the
        VoIP And SIP segment?

Accepted Answer

CallRail has
        44,063 customers and
        Genesys PureCloud has
        2,794 customers in the
        VoIP And SIP
        segment. CallRail has
        41269 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        CallRail and
        Genesys PureCloud has more customers?

Accepted Answer

CallRail has more customers in United States, Canada and United Kingdom.
Genesys PureCloud has more customers in United States, Australia and United Kingdom.

CallRail Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of CallRail and Genesys PureCloud

Comparing the market share of CallRail and Genesys PureCloud

Compare CallRail vs Genesys PureCloud customers by geography

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