Question 1

What are the different markets in which
        Genesys PureCloud and
        BVoIP compete against each other?

Accepted Answer

Genesys PureCloud and
        BVoIP compete against each other in
        the VoIP And SIP, Auto Dialer, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Genesys PureCloud
        and BVoIP compare in the
        VoIP And SIP market?

Accepted Answer

In the VoIP And SIP market,
        Genesys PureCloud has a
        1.84%
        market share in comparison to
        BVoIP’s
        0.05%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the VoIP And SIP category, while
        BVoIP holds the
        41st spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        BVoIP in the
        VoIP And SIP segment?

Accepted Answer

Genesys PureCloud has
        3,060 customers and
        BVoIP has
        79 customers in the
        VoIP And SIP
        segment. Genesys PureCloud has
        2981 more customers than
        BVoIP in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        BVoIP has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
BVoIP has more customers in United States, India and United Kingdom.

Genesys PureCloud Vs BVoIP : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and BVoIP

Comparing the market share of Genesys PureCloud and BVoIP

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