Question 1

What are the different markets in which
        Genesys PureCloud and
        BrandConnect compete against each other?

Accepted Answer

Genesys PureCloud and
        BrandConnect compete against each other in
        the VoIP And SIP, Auto Dialer, Cloud Business Telephony, Communication, Contact Center.

Question 2

How does the market share of
        Genesys PureCloud
        and BrandConnect compare in the
        VoIP And SIP market?

Accepted Answer

In the VoIP And SIP market,
        Genesys PureCloud has a
        1.82%
        market share in comparison to
        BrandConnect’s
        0.02%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the VoIP And SIP category, while
        BrandConnect holds the
        46th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        BrandConnect in the
        VoIP And SIP segment?

Accepted Answer

Genesys PureCloud has
        3,021 customers and
        BrandConnect has
        41 customers in the
        VoIP And SIP
        segment. Genesys PureCloud has
        2980 more customers than
        BrandConnect in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        BrandConnect has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
BrandConnect has more customers in United States, Canada and India.

Genesys PureCloud Vs BrandConnect : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and BrandConnect

Comparing the market share of Genesys PureCloud and BrandConnect

Compare Genesys PureCloud vs BrandConnect customers by geography

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