Question 1

What are the different markets in which
        HelpSpot and
        Relay Network compete against each other?

Accepted Answer

HelpSpot and
        Relay Network compete against each other in
        the Self Service Support, Help Desk And Ticketing.

Question 2

How does the market share of
        HelpSpot
        and Relay Network compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        HelpSpot has a
        0.87%
        market share in comparison to
        Relay Network’s
        0.26%.
        Since it has a better market share coverage,
        HelpSpot holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Relay Network holds the
        18th spot.

Question 3

How many customers are acquired by
        HelpSpot and
        Relay Network in the
        Self Service Support segment?

Accepted Answer

HelpSpot has
        79 customers and
        Relay Network has
        24 customers in the
        Self Service Support
        segment. HelpSpot has
        55 more customers than
        Relay Network in this category.

Question 4

What are the countries in which
        HelpSpot and
        Relay Network has more customers?

Accepted Answer

HelpSpot has more customers in United States, United Kingdom and Canada.
Relay Network has more customers in United States, France and India.

HelpSpot Vs Relay Network : In-Depth Comparison

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Comparing the customer bases of HelpSpot and Relay Network

Comparing the market share of HelpSpot and Relay Network

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