Question 1

What are the different markets in which
        Salesforce Desk.com and
        phpMyFAQ compete against each other?

Accepted Answer

Salesforce Desk.com and
        phpMyFAQ compete against each other in
        the Self Service Support, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        Salesforce Desk.com
        and phpMyFAQ compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Salesforce Desk.com has a
        5.20%
        market share in comparison to
        phpMyFAQ’s
        2.08%.
        Since it has a better market share coverage,
        Salesforce Desk.com holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        phpMyFAQ holds the
        8th spot.

Question 3

How many customers are acquired by
        Salesforce Desk.com and
        phpMyFAQ in the
        Self Service Support segment?

Accepted Answer

Salesforce Desk.com has
        480 customers and
        phpMyFAQ has
        192 customers in the
        Self Service Support
        segment. Salesforce Desk.com has
        288 more customers than
        phpMyFAQ in this category.

Question 4

What are the countries in which
        Salesforce Desk.com and
        phpMyFAQ has more customers?

Accepted Answer

Salesforce Desk.com has more customers in United States, Canada and United Kingdom.
phpMyFAQ has more customers in United States, Germany and United Kingdom.

Salesforce Desk.com Vs phpMyFAQ : In-Depth Comparison

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Comparing the customer bases of Salesforce Desk.com and phpMyFAQ

Comparing the market share of Salesforce Desk.com and phpMyFAQ

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