Question 1

What are the different markets in which
        Salesforce Desk.com and
        Magentrix compete against each other?

Accepted Answer

Salesforce Desk.com and
        Magentrix compete against each other in
        the Self Service Support, Customer Support Services, Help Desk And Ticketing.

Question 2

How does the market share of
        Salesforce Desk.com
        and Magentrix compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Salesforce Desk.com has a
        4.85%
        market share in comparison to
        Magentrix’s
        0.45%.
        Since it has a better market share coverage,
        Salesforce Desk.com holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Magentrix holds the
        16th spot.

Question 3

How many customers are acquired by
        Salesforce Desk.com and
        Magentrix in the
        Self Service Support segment?

Accepted Answer

Salesforce Desk.com has
        449 customers and
        Magentrix has
        42 customers in the
        Self Service Support
        segment. Salesforce Desk.com has
        407 more customers than
        Magentrix in this category.

Question 4

What are the countries in which
        Salesforce Desk.com and
        Magentrix has more customers?

Accepted Answer

Salesforce Desk.com has more customers in United States, United Kingdom and Canada.
Magentrix has more customers in United States, Canada and France.

Salesforce Desk.com Vs Magentrix : In-Depth Comparison

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Comparing the customer bases of Salesforce Desk.com and Magentrix

Comparing the market share of Salesforce Desk.com and Magentrix

Compare Salesforce Desk.com vs Magentrix customers by geography

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