Question 1

What are the different markets in which
        Salesforce Desk.com and
        KronoDesk compete against each other?

Accepted Answer

Salesforce Desk.com and
        KronoDesk compete against each other in
        the Help Desk And Ticketing, Self Service Support, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Salesforce Desk.com
        and KronoDesk compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Salesforce Desk.com has a
        4.85%
        market share in comparison to
        KronoDesk’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Desk.com holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        KronoDesk holds the
        33rd spot.

Question 3

How many customers are acquired by
        Salesforce Desk.com and
        KronoDesk in the
        Self Service Support segment?

Accepted Answer

Salesforce Desk.com has
        449 customers and
        KronoDesk has
        1 customers in the
        Self Service Support
        segment. Salesforce Desk.com has
        448 more customers than
        KronoDesk in this category.

Question 4

What are the countries in which
        Salesforce Desk.com and
        KronoDesk has more customers?

Accepted Answer

Salesforce Desk.com has more customers in United States, United Kingdom and Canada.
KronoDesk has more customers in and United States.

Salesforce Desk.com Vs KronoDesk : In-Depth Comparison

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Comparing the customer bases of Salesforce Desk.com and KronoDesk

Comparing the market share of Salesforce Desk.com and KronoDesk

Compare Salesforce Desk.com vs KronoDesk customers by geography

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