VICIdial
VICIdial is an advanced predictive dialer for seamless blended call handling.
Market Share of VICIdial
Current Customer(s)
827
Market Share (Est.)
3.45%
Ranking
#6
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Predictive Dialer category are Genesys PureCloud with 44.09%, Five9 with 20.69%, NICE inContact with 15.25% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Genesys PureCloud | 10554 | 44.09% | VICIdial vs Genesys PureCloud |
| Five9 | 4952 | 20.69% | VICIdial vs Five9 |
| NICE inContact | 3650 | 15.25% | VICIdial vs NICE inContact |
| XANT (Formerly InsideSales) | 925 | 3.86% | VICIdial vs XANT (Formerly InsideSales) |
| SpitFire | 895 | 3.74% | VICIdial vs SpitFire |
| Aspect Unified IP | 628 | 2.62% | VICIdial vs Aspect Unified IP |
| Vocalcom | 478 | 2.00% | VICIdial vs Vocalcom |
| VanillaSoft | 192 | 0.80% | VICIdial vs VanillaSoft |
| Bright Pattern | 187 | 0.78% | VICIdial vs Bright Pattern |
| PhoneBurner | 149 | 0.62% | VICIdial vs PhoneBurner |
| CallHub | 95 | 0.40% | VICIdial vs CallHub |
| Ameyo | 83 | 0.35% | VICIdial vs Ameyo |
| Convoso | 70 | 0.29% | VICIdial vs Convoso |
| CallTools | 55 | 0.23% | VICIdial vs CallTools |
| uContact | 36 | 0.15% | VICIdial vs uContact |
| Voicent Predictive Dialer | 31 | 0.13% | VICIdial vs Voicent Predictive Dialer |
| 3CLogic | 25 | 0.10% | VICIdial vs 3CLogic |
| ConnectLeader TeamDialer | 17 | 0.07% | VICIdial vs ConnectLeader TeamDialer |
| Ringio | 14 | 0.06% | VICIdial vs Ringio |
| ChaseData | 12 | 0.05% | VICIdial vs ChaseData |
Popular Comparisons
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Predictive Dialer category are Genesys PureCloud with 44.09%, Five9 with 20.69%, NICE inContact with 15.25% market share.
VICIdial vs Genesys PureCloud
VICIdial vs Five9
VICIdial vs NICE inContact
VICIdial vs XANT (Formerly InsideSales)
VICIdial vs SpitFire
VICIdial vs Aspect Unified IP
VICIdial vs Vocalcom
VICIdial vs VanillaSoft
Customers of VICIdial
Around the world in 2026, over 817 companies have started using VICIdial as Predictive Dialer tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Buzzworks | 10,000+ | Chennai | Tamil Nadu | India |     |
| Institut Teknologi Sepuluh Nopember | 10,000+ | Surabaya | East Java | Indonesia | |
| Barnes & Noble, Inc. | 10,000+ | New York City | New York | United States | |
| HCLTech | 10,000+ | Noida | Uttar Pradesh | India | |
| Siemens | 10,000+ | Munich | Bavaria | Germany | |
| Coppel | 10,000+ | Culiacan | Sinaloa | Mexico | |
| Xceed | 10,000+ | Cairo | Cairo | Egypt | |
| Citigroup Inc. | 10,000+ | New York City | New York | United States | |
| Tata Consultancy Services | 10,000+ | Mumbai | Maharashtra | India | |
| Fiverr | 10,000+ | Tel Aviv | Tel Aviv | Israel | |
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VICIdial Customers by Products and Services
The top three products and services offering customers that use VICIdial for Predictive Dialer are Customer Service (25), Lead Generation (25), Cloud Services (22).
Customers
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VICIdial Customers by Employee Size
The majority of VICIdial's customers for the predictive-dialer category fall in the company size of 100 - 249 employees (175 companies), 20 - 49 employees (151 companies), 250 - 499 employees (111 companies).
Employee Size
VICIdial Customers by Geography
The top three geographies of VICIdial for predictive-dialer are the United States with 248(41.61%), India with 108(18.12%), Philippines with 50(8.39%) customers respectively.
Customers
Employees of VICIdial
Also see other Products/Services by VICIdial in:
FAQ
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the predictive-dialer category are Genesys PureCloud, Five9, NICE inContact. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs Genesys PureCloud VICIdial vs Five9 VICIdial vs NICE inContact.
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the predictive-dialer?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
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