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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution thats easy to use, quick to deploy, and built for rapid innovation.

Predictive Dialer
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Market Share of Genesys PureCloud

Current Customer(s)

10554

Market Share (Est.)

44.09%

Ranking

#1

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are Five9 with 20.69%, NICE inContact with 15.25%, XANT (Formerly InsideSales) with 3.86% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Five9495220.69%Genesys PureCloud vs Five9
NICE inContact365015.25%Genesys PureCloud vs NICE inContact
XANT (Formerly InsideSales)9253.86%Genesys PureCloud vs XANT (Formerly InsideSales)
SpitFire8953.74%Genesys PureCloud vs SpitFire
VICIdial8273.45%Genesys PureCloud vs VICIdial
Aspect Unified IP6282.62%Genesys PureCloud vs Aspect Unified IP
Vocalcom4782.00%Genesys PureCloud vs Vocalcom
VanillaSoft1920.80%Genesys PureCloud vs VanillaSoft
Bright Pattern1870.78%Genesys PureCloud vs Bright Pattern
PhoneBurner1490.62%Genesys PureCloud vs PhoneBurner
CallHub950.40%Genesys PureCloud vs CallHub
Ameyo830.35%Genesys PureCloud vs Ameyo
Convoso700.29%Genesys PureCloud vs Convoso
CallTools550.23%Genesys PureCloud vs CallTools
uContact360.15%Genesys PureCloud vs uContact
Voicent Predictive Dialer310.13%Genesys PureCloud vs Voicent Predictive Dialer
3CLogic250.10%Genesys PureCloud vs 3CLogic
ConnectLeader TeamDialer170.07%Genesys PureCloud vs ConnectLeader TeamDialer
Ringio140.06%Genesys PureCloud vs Ringio
ChaseData120.05%Genesys PureCloud vs ChaseData
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are Five9 with 20.69%, NICE inContact with 15.25%, XANT (Formerly InsideSales) with 3.86% market share.

Genesys PureCloud vs Five9

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Genesys PureCloud vs NICE inContact

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Genesys PureCloud vs XANT (Formerly InsideSales)

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Genesys PureCloud vs SpitFire

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Genesys PureCloud vs VICIdial

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Genesys PureCloud vs Aspect Unified IP

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Genesys PureCloud vs Vocalcom

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Genesys PureCloud vs VanillaSoft

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Customers of Genesys PureCloud

Around the world in 2026, over 10500 companies have started using Genesys PureCloud as Predictive Dialer tool.

CustomersEmployee RangeCityRegionCountrySocial Links
United States Postal Service10,000+Washington, D.C.Washington, D.C.United States
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Truist10,000+CharlotteNorth CarolinaUnited States
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Flight Centre Travel Group Limited10,000+South BrisbaneQueenslandAustralia
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Dentsu Group Inc.10,000+TokyoTokyoJapan
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Toyota10,000+ToyotaAichiJapan
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DXC Technology10,000+AshburnVirginiaUnited States
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EY10,000+LondonEnglandUnited Kingdom
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Qualfon10,000+Highland ParkMichiganUnited States
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ECRGROUP10,000+SantiagoSantiago MetropolitanChile
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JPMorgan Chase10,000+New York CityNew YorkUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Predictive Dialer are Insurance (177), Cloud Services (138), Financial Services (135).

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the predictive-dialer category fall in the company size of 0 - 9 employees (4361 companies), 20 - 49 employees (1100 companies), 100 - 249 employees (977 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for predictive-dialer are the United States with 6752(73.70%), Australia with 549(5.99%), United Kingdom with 458(5.00%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Customer Experience
Interactive Voice Response (IVR)
Communication
Customer Engagement
Predictive Dialer

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the predictive-dialer category are Five9, NICE inContact, XANT (Formerly InsideSales). You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Five9 Genesys PureCloud vs NICE inContact Genesys PureCloud vs XANT (Formerly InsideSales).

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the predictive-dialer?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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