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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution thats easy to use, quick to deploy, and built for rapid innovation.

Predictive Dialer
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Market Share of Genesys PureCloud

Current Customer(s)

3021

Market Share (Est.)

25.51%

Ranking

#3

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are NICE inContact with 29.10%, Five9 with 25.99%, XANT (Formerly InsideSales) with 4.81% market share.

TechnologyDomainsMarket Share (Est.)Versus page
NICE inContact344629.10%Genesys PureCloud vs NICE inContact
Five9307825.99%Genesys PureCloud vs Five9
XANT (Formerly InsideSales)5704.81%Genesys PureCloud vs XANT (Formerly InsideSales)
SpitFire4593.88%Genesys PureCloud vs SpitFire
VICIdial3593.03%Genesys PureCloud vs VICIdial
Aspect Unified IP3472.93%Genesys PureCloud vs Aspect Unified IP
Vocalcom1160.98%Genesys PureCloud vs Vocalcom
Bright Pattern930.79%Genesys PureCloud vs Bright Pattern
VanillaSoft730.62%Genesys PureCloud vs VanillaSoft
PhoneBurner410.35%Genesys PureCloud vs PhoneBurner
Voicent Predictive Dialer320.27%Genesys PureCloud vs Voicent Predictive Dialer
ChaseData290.24%Genesys PureCloud vs ChaseData
CallHub270.23%Genesys PureCloud vs CallHub
CallTools200.17%Genesys PureCloud vs CallTools
contactSPACE190.16%Genesys PureCloud vs contactSPACE
ConnectLeader TeamDialer180.15%Genesys PureCloud vs ConnectLeader TeamDialer
Convoso150.13%Genesys PureCloud vs Convoso
T-Max Predictive Dialer110.09%Genesys PureCloud vs T-Max Predictive Dialer
Newfies-Dialer100.08%Genesys PureCloud vs Newfies-Dialer
Connect First100.08%Genesys PureCloud vs Connect First
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are NICE inContact with 29.10%, Five9 with 25.99%, XANT (Formerly InsideSales) with 4.81% market share.

Genesys PureCloud vs NICE inContact

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Genesys PureCloud vs Five9

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Genesys PureCloud vs XANT (Formerly InsideSales)

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Genesys PureCloud vs SpitFire

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Genesys PureCloud vs VICIdial

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Genesys PureCloud vs Aspect Unified IP

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Genesys PureCloud vs Vocalcom

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Genesys PureCloud vs Bright Pattern

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Customers of Genesys PureCloud

Around the world in 2024, over 3020 companies have started using Genesys PureCloud as Predictive Dialer tool.

CustomersEmployee RangeCityRegionCountrySocial Links
State Of Missouri10,000+Jefferson CityMissouriUnited States
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BMW Of North America, LLC10,000+Woodcliff LakeNew JerseyUnited States
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Finning International Inc10,000+VancouverBritish ColumbiaCanada
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Deutsche Bank10,000+Frankfurt am MainHesseGermany
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Equifax Inc.10,000+AtlantaGeorgiaUnited States
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CBS Corporation10,000+New York CityNew YorkUnited States
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AdaptHealth Corp10,000+Plymouth MeetingPennsylvaniaUnited States
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PCCW Ltd10,000+Hong KongHong Kong SARPeople's Republic of China
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Sun International Management Limited10,000+JohannesburgGautengSouth Africa
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Tupperware Brands10,000+OrlandoFloridaUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Predictive Dialer are Insurance (73), Cloud Services (61), Managed Services (58).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the predictive-dialer category fall in the company size of 100 - 249 employees (498 companies), 1,000 - 4,999 employees (468 companies), 20 - 49 employees (373 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for predictive-dialer are the United States with 1306(52.20%), Australia with 392(15.67%), United Kingdom with 343(13.71%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Customer Satisfaction Ratings
Auto Dialer
Predictive Dialer
Customer Engagement
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the predictive-dialer category are NICE inContact, Five9, XANT (Formerly InsideSales). You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs NICE inContact Genesys PureCloud vs Five9 Genesys PureCloud vs XANT (Formerly InsideSales).

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the predictive-dialer?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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