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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution thats easy to use, quick to deploy, and built for rapid innovation.

Predictive Dialer
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Market Share of Genesys PureCloud

Current Customer(s)

3569

Market Share (Est.)

28.13%

Ranking

#1

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are Five9 with 26.40%, NICE inContact with 23.35%, XANT (Formerly InsideSales) with 4.67% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Five9335026.40%Genesys PureCloud vs Five9
NICE inContact296323.35%Genesys PureCloud vs NICE inContact
XANT (Formerly InsideSales)5934.67%Genesys PureCloud vs XANT (Formerly InsideSales)
SpitFire5414.26%Genesys PureCloud vs SpitFire
VICIdial4413.48%Genesys PureCloud vs VICIdial
Aspect Unified IP3863.04%Genesys PureCloud vs Aspect Unified IP
Vocalcom2251.77%Genesys PureCloud vs Vocalcom
Bright Pattern1531.21%Genesys PureCloud vs Bright Pattern
VanillaSoft1381.09%Genesys PureCloud vs VanillaSoft
PhoneBurner920.73%Genesys PureCloud vs PhoneBurner
CallHub330.26%Genesys PureCloud vs CallHub
Convoso310.24%Genesys PureCloud vs Convoso
CallTools300.24%Genesys PureCloud vs CallTools
Voicent Predictive Dialer250.20%Genesys PureCloud vs Voicent Predictive Dialer
uContact200.16%Genesys PureCloud vs uContact
ConnectLeader TeamDialer160.13%Genesys PureCloud vs ConnectLeader TeamDialer
contactSPACE110.09%Genesys PureCloud vs contactSPACE
Newfies-Dialer100.08%Genesys PureCloud vs Newfies-Dialer
Ytel Platform90.07%Genesys PureCloud vs Ytel Platform
Connect First80.06%Genesys PureCloud vs Connect First
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Predictive Dialer category are Five9 with 26.40%, NICE inContact with 23.35%, XANT (Formerly InsideSales) with 4.67% market share.

Genesys PureCloud vs Five9

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Genesys PureCloud vs NICE inContact

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Genesys PureCloud vs XANT (Formerly InsideSales)

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Genesys PureCloud vs SpitFire

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Genesys PureCloud vs VICIdial

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Genesys PureCloud vs Aspect Unified IP

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Genesys PureCloud vs Vocalcom

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Genesys PureCloud vs Bright Pattern

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Customers of Genesys PureCloud

Around the world in 2026, over 3539 companies have started using Genesys PureCloud as Predictive Dialer tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Grupo Intercorp10,000+San IsidroLima regionPeru
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ICON Plc10,000+DublinLeinsterIreland
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Orange10,000+Issy-les-MoulineauxIle-de-FranceFrance
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PwC10,000+LondonEnglandUnited Kingdom
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Algar10,000+UberlandiaMinas GeraisBrazil
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GNP Seguros10,000+Mexico CityMexico CityMexico
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Canada Life10,000+TorontoOntarioCanada
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Slalom10,000+SeattleWashingtonUnited States
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Riachuelo10,000+Sao PauloSao PauloBrazil
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Bridgestone10,000+TokyoTokyoJapan
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Predictive Dialer are Insurance (113), Financial Services (99), Cloud Services (97).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the predictive-dialer category fall in the company size of 100 - 249 employees (588 companies), 10,000+ employees (573 companies), 1,000 - 4,999 employees (561 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for predictive-dialer are the United States with 1529(56.05%), Australia with 369(13.53%), United Kingdom with 169(6.20%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Unified Communications
Predictive Dialer
Auto Dialer
Instant Messaging And Chat
VoIP And SIP

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the predictive-dialer category are Five9, NICE inContact, XANT (Formerly InsideSales). You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Five9 Genesys PureCloud vs NICE inContact Genesys PureCloud vs XANT (Formerly InsideSales).

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the predictive-dialer?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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