Categories where Genesys PureCloud and NICE inContact compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and NICE inContact, we can see that Genesys PureCloud has 4533 customer(s), while NICE inContact has 3016 customer(s). In the Predictive Dialer category, with 4533 customer(s) Genesys PureCloud stands at 1st place by ranking, while NICE inContact with 3016 customer(s), is at the 3rd place.
Genesys PureCloud
1st
4533 Customer
NICE inContact
3rd
3016 Customer
Genesys PureCloud has a 33.22% market share in the Predictive Dialer category, while NICE inContact has a 22.10% market share in the same space.
Comparing Genesys PureCloud and NICE inContact customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and Germany, while NICE inContact has more customers in United States.
Genesys PureCloud
NICE inContact
Gain actionable insights about the buying patterns of Genesys PureCloud vs NICE inContact’s target audience.
Genesys PureCloud
New
99 Customer
Lost
28 Customer
NICE inContact
New
13 Customer
Lost
23 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and NICE inContact compete against each other?
Genesys PureCloud and NICE inContact compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer.
How does the market share of Genesys PureCloud and NICE inContact compare in the Predictive Dialer market?
How many customers are acquired by Genesys PureCloud and NICE inContact in the Predictive Dialer segment?
What are the countries in which Genesys PureCloud and NICE inContact has more customers?
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