Genesys PureCloud Vs NICE inContact : In-Depth Comparison

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Categories where Genesys PureCloud and NICE inContact compete

Communication
Contact Center
Interactive Voice Response (IVR)
Predictive Dialer
Auto Dialer

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Genesys PureCloud

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Comparing the customer bases of Genesys PureCloud and NICE inContact

Comparing the customer bases of Genesys PureCloud and NICE inContact, we can see that Genesys PureCloud has 4533 customer(s), while NICE inContact has 3016 customer(s). In the Predictive Dialer category, with 4533 customer(s) Genesys PureCloud stands at 1st place by ranking, while NICE inContact with 3016 customer(s), is at the 3rd place.

Genesys PureCloud

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1st

4533 Customer

NICE inContact

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3rd

3016 Customer

Comparing the market share of Genesys PureCloud and NICE inContact

Genesys PureCloud has a 33.22% market share in the Predictive Dialer category, while NICE inContact has a 22.10% market share in the same space.

Compare Genesys PureCloud vs NICE inContact customers by geography

Comparing Genesys PureCloud and NICE inContact customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and Germany, while NICE inContact has more customers in United States.

Genesys PureCloud

NICE inContact

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys PureCloud vs NICE inContact’s target audience.

Genesys PureCloud

New

99 Customer

Lost

28 Customer

NICE inContact

New

13 Customer

Lost

23 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys PureCloud and NICE inContact compete against each other?

Genesys PureCloud and NICE inContact compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer.

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How does the market share of Genesys PureCloud and NICE inContact compare in the Predictive Dialer market?

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How many customers are acquired by Genesys PureCloud and NICE inContact in the Predictive Dialer segment?

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What are the countries in which Genesys PureCloud and NICE inContact has more customers?

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