Question 1

What are the different markets in which
        VICIdial and
        Vocalcom compete against each other?

Accepted Answer

VICIdial and
        Vocalcom compete against each other in
        the Contact Center, Predictive Dialer, Cloud Business Telephony, Cloud Contact Center Software, Contact Management.

Question 2

How does the market share of
        VICIdial
        and Vocalcom compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        VICIdial has a
        3.10%
        market share in comparison to
        Vocalcom’s
        1.58%.
        Since it has a better market share coverage,
        VICIdial holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Vocalcom holds the
        8th spot.

Question 3

How many customers are acquired by
        VICIdial and
        Vocalcom in the
        Predictive Dialer segment?

Accepted Answer

VICIdial has
        423 customers and
        Vocalcom has
        215 customers in the
        Predictive Dialer
        segment. VICIdial has
        208 more customers than
        Vocalcom in this category.

Question 4

What are the countries in which
        VICIdial and
        Vocalcom has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
Vocalcom has more customers in France, United States and Brazil.

VICIdial Vs Vocalcom : In-Depth Comparison

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Comparing the customer bases of VICIdial and Vocalcom

Comparing the market share of VICIdial and Vocalcom

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