Question 1

What are the different markets in which
        VICIdial and
        contactSPACE compete against each other?

Accepted Answer

VICIdial and
        contactSPACE compete against each other in
        the Contact Center, Predictive Dialer, Cloud Business Telephony, Cloud Contact Center Software, Contact Management.

Question 2

How does the market share of
        VICIdial
        and contactSPACE compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        VICIdial has a
        3.09%
        market share in comparison to
        contactSPACE’s
        0.08%.
        Since it has a better market share coverage,
        VICIdial holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        contactSPACE holds the
        18th spot.

Question 3

How many customers are acquired by
        VICIdial and
        contactSPACE in the
        Predictive Dialer segment?

Accepted Answer

VICIdial has
        437 customers and
        contactSPACE has
        11 customers in the
        Predictive Dialer
        segment. VICIdial has
        426 more customers than
        contactSPACE in this category.

Question 4

What are the countries in which
        VICIdial and
        contactSPACE has more customers?

Accepted Answer

VICIdial has more customers in United States, India and Philippines.
contactSPACE has more customers in Australia, India and United States.

VICIdial Vs contactSPACE : In-Depth Comparison

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Comparing the customer bases of VICIdial and contactSPACE

Comparing the market share of VICIdial and contactSPACE

Compare VICIdial vs contactSPACE customers by geography

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