Question 1

What are the different markets in which
        Five9 and
        contactSPACE compete against each other?

Accepted Answer

Five9 and
        contactSPACE compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer, Call Recording.

Question 2

How does the market share of
        Five9
        and contactSPACE compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        Five9 has a
        24.24%
        market share in comparison to
        contactSPACE’s
        0.08%.
        Since it has a better market share coverage,
        Five9 holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        contactSPACE holds the
        18th spot.

Question 3

How many customers are acquired by
        Five9 and
        contactSPACE in the
        Predictive Dialer segment?

Accepted Answer

Five9 has
        3,426 customers and
        contactSPACE has
        11 customers in the
        Predictive Dialer
        segment. Five9 has
        3415 more customers than
        contactSPACE in this category.

Question 4

What are the countries in which
        Five9 and
        contactSPACE has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
contactSPACE has more customers in Australia, India and United States.

Five9 Vs contactSPACE : In-Depth Comparison

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Comparing the customer bases of Five9 and contactSPACE

Comparing the market share of Five9 and contactSPACE

Compare Five9 vs contactSPACE customers by geography

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