Question 1

What are the different markets in which
        Intercom and
        Transera compete against each other?

Accepted Answer

Intercom and
        Transera compete against each other in
        the Live Chat, Business Intelligence (BI), Cloud Contact Center Software, Communication, Customer Engagement.

Question 2

How does the market share of
        Intercom
        and Transera compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        19.29%
        market share in comparison to
        Transera’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Transera holds the
        148th spot.

Question 3

How many customers are acquired by
        Intercom and
        Transera in the
        Live Chat segment?

Accepted Answer

Intercom has
        161,417 customers and
        Transera has
        22 customers in the
        Live Chat
        segment. Intercom has
        161395 more customers than
        Transera in this category.

Question 4

What are the countries in which
        Intercom and
        Transera has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Transera has more customers in United States, United Kingdom and India.

Intercom Vs Transera : In-Depth Comparison

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Comparing the customer bases of Intercom and Transera

Comparing the market share of Intercom and Transera

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