Question 1

What are the different markets in which
        Smartsupp and
        Pure Chat compete against each other?

Accepted Answer

Smartsupp and
        Pure Chat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Smartsupp
        and Pure Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.34%
        market share in comparison to
        Pure Chat’s
        1.41%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Pure Chat holds the
        15th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        Pure Chat in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        17,194 customers and
        Pure Chat has
        10,314 customers in the
        Live Chat
        segment. Smartsupp has
        6880 more customers than
        Pure Chat in this category.

Question 4

What are the countries in which
        Smartsupp and
        Pure Chat has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Spain.
Pure Chat has more customers in United States, United Kingdom and Canada.

Smartsupp Vs Pure Chat : In-Depth Comparison

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Comparing the customer bases of Smartsupp and Pure Chat

Comparing the market share of Smartsupp and Pure Chat

Compare Smartsupp vs Pure Chat customers by geography

Customer Movements for this month

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