Question 1

What are the different markets in which
        Intercom and
        Pure Chat compete against each other?

Accepted Answer

Intercom and
        Pure Chat compete against each other in
        the Instant Messaging And Chat, Live Chat, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Intercom
        and Pure Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        17.58%
        market share in comparison to
        Pure Chat’s
        1.45%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Pure Chat holds the
        15th spot.

Question 3

How many customers are acquired by
        Intercom and
        Pure Chat in the
        Live Chat segment?

Accepted Answer

Intercom has
        134,900 customers and
        Pure Chat has
        11,131 customers in the
        Live Chat
        segment. Intercom has
        123769 more customers than
        Pure Chat in this category.

Question 4

What are the countries in which
        Intercom and
        Pure Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Pure Chat has more customers in United States, United Kingdom and Canada.

Intercom Vs Pure Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and Pure Chat

Comparing the market share of Intercom and Pure Chat

Compare Intercom vs Pure Chat customers by geography

Customer Movements for this month

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