Question 1

What are the different markets in which
        Intercom and
        Smack API compete against each other?

Accepted Answer

Intercom and
        Smack API compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Smack API compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        11.92%
        market share in comparison to
        Smack API’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Smack API holds the
        189th spot.

Question 3

How many customers are acquired by
        Intercom and
        Smack API in the
        Live Chat segment?

Accepted Answer

Intercom has
        79,065 customers and
        Smack API has
        11 customers in the
        Live Chat
        segment. Intercom has
        79054 more customers than
        Smack API in this category.

Question 4

What are the countries in which
        Intercom and
        Smack API has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Smack API has more customers in United States, Israel and Germany.

Intercom Vs Smack API : In-Depth Comparison

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Comparing the customer bases of Intercom and Smack API

Comparing the market share of Intercom and Smack API

Compare Intercom vs Smack API customers by geography

Customer Movements for this month

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