Question 1

What are the different markets in which
        Intercom and
        Provide Support compete against each other?

Accepted Answer

Intercom and
        Provide Support compete against each other in
        the Instant Messaging And Chat, Live Chat, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Intercom
        and Provide Support compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        18.94%
        market share in comparison to
        Provide Support’s
        0.38%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Provide Support holds the
        25th spot.

Question 3

How many customers are acquired by
        Intercom and
        Provide Support in the
        Live Chat segment?

Accepted Answer

Intercom has
        151,307 customers and
        Provide Support has
        3,009 customers in the
        Live Chat
        segment. Intercom has
        148298 more customers than
        Provide Support in this category.

Question 4

What are the countries in which
        Intercom and
        Provide Support has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Provide Support has more customers in United States, United Kingdom and Czech Republic.

Intercom Vs Provide Support : In-Depth Comparison

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Comparing the customer bases of Intercom and Provide Support

Comparing the market share of Intercom and Provide Support

Compare Intercom vs Provide Support customers by geography

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