Question 1

What are the different markets in which
        Smartsupp and
        ProProfs Chat compete against each other?

Accepted Answer

Smartsupp and
        ProProfs Chat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Smartsupp
        and ProProfs Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.41%
        market share in comparison to
        ProProfs Chat’s
        0.02%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ProProfs Chat holds the
        92nd spot.

Question 3

How many customers are acquired by
        Smartsupp and
        ProProfs Chat in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        20,209 customers and
        ProProfs Chat has
        187 customers in the
        Live Chat
        segment. Smartsupp has
        20022 more customers than
        ProProfs Chat in this category.

Question 4

What are the countries in which
        Smartsupp and
        ProProfs Chat has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
ProProfs Chat has more customers in United States, United Kingdom and India.

Smartsupp Vs ProProfs Chat : In-Depth Comparison

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Comparing the customer bases of Smartsupp and ProProfs Chat

Comparing the market share of Smartsupp and ProProfs Chat

Compare Smartsupp vs ProProfs Chat customers by geography

Customer Movements for this month

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