Question 1

What are the different markets in which
        Intercom and
        ProProfs Chat compete against each other?

Accepted Answer

Intercom and
        ProProfs Chat compete against each other in
        the Instant Messaging And Chat, Live Chat, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Intercom
        and ProProfs Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        11.92%
        market share in comparison to
        ProProfs Chat’s
        0.03%.
        Since it has a better market share coverage,
        Intercom holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ProProfs Chat holds the
        91st spot.

Question 3

How many customers are acquired by
        Intercom and
        ProProfs Chat in the
        Live Chat segment?

Accepted Answer

Intercom has
        79,065 customers and
        ProProfs Chat has
        228 customers in the
        Live Chat
        segment. Intercom has
        78837 more customers than
        ProProfs Chat in this category.

Question 4

What are the countries in which
        Intercom and
        ProProfs Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
ProProfs Chat has more customers in United States, India and United Kingdom.

Intercom Vs ProProfs Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and ProProfs Chat

Comparing the market share of Intercom and ProProfs Chat

Compare Intercom vs ProProfs Chat customers by geography

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