Question 1

What are the different markets in which
        Freshchat and
        ProProfs Chat compete against each other?

Accepted Answer

Freshchat and
        ProProfs Chat compete against each other in
        the Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Freshchat
        and ProProfs Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.29%
        market share in comparison to
        ProProfs Chat’s
        0.02%.
        Since it has a better market share coverage,
        Freshchat holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ProProfs Chat holds the
        92nd spot.

Question 3

How many customers are acquired by
        Freshchat and
        ProProfs Chat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,293 customers and
        ProProfs Chat has
        189 customers in the
        Live Chat
        segment. Freshchat has
        10104 more customers than
        ProProfs Chat in this category.

Question 4

What are the countries in which
        Freshchat and
        ProProfs Chat has more customers?

Accepted Answer

Freshchat has more customers in United States, Netherlands and India.
ProProfs Chat has more customers in United States, United Kingdom and India.

Freshchat Vs ProProfs Chat : In-Depth Comparison

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Comparing the customer bases of Freshchat and ProProfs Chat

Comparing the market share of Freshchat and ProProfs Chat

Compare Freshchat vs ProProfs Chat customers by geography

Customer Movements for this month

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