Question 1

What are the different markets in which
        Intercom and
        Nice.Chat compete against each other?

Accepted Answer

Intercom and
        Nice.Chat compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Intercom
        and Nice.Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        18.94%
        market share in comparison to
        Nice.Chat’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Nice.Chat holds the
        223rd spot.

Question 3

How many customers are acquired by
        Intercom and
        Nice.Chat in the
        Live Chat segment?

Accepted Answer

Intercom has
        151,307 customers and
        Nice.Chat has
        3 customers in the
        Live Chat
        segment. Intercom has
        151304 more customers than
        Nice.Chat in this category.

Question 4

What are the countries in which
        Intercom and
        Nice.Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Nice.Chat has more customers in United States and India.

Intercom Vs Nice.Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and Nice.Chat

Comparing the market share of Intercom and Nice.Chat

Compare Intercom vs Nice.Chat customers by geography

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