Question 1

What are the different markets in which
        Intercom and
        Ngage Live Chat compete against each other?

Accepted Answer

Intercom and
        Ngage Live Chat compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Ngage Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        19.29%
        market share in comparison to
        Ngage Live Chat’s
        0.02%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Ngage Live Chat holds the
        94th spot.

Question 3

How many customers are acquired by
        Intercom and
        Ngage Live Chat in the
        Live Chat segment?

Accepted Answer

Intercom has
        161,417 customers and
        Ngage Live Chat has
        155 customers in the
        Live Chat
        segment. Intercom has
        161262 more customers than
        Ngage Live Chat in this category.

Question 4

What are the countries in which
        Intercom and
        Ngage Live Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Ngage Live Chat has more customers in United States, Canada and Australia.

Intercom Vs Ngage Live Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and Ngage Live Chat

Comparing the market share of Intercom and Ngage Live Chat

Compare Intercom vs Ngage Live Chat customers by geography

Customer Movements for this month

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