Question 1

What are the different markets in which
        Intercom and
        My LiveChat compete against each other?

Accepted Answer

Intercom and
        My LiveChat compete against each other in
        the Live Chat, Cobrowsing, Communication, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Intercom
        and My LiveChat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        17.58%
        market share in comparison to
        My LiveChat’s
        0.74%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        My LiveChat holds the
        20th spot.

Question 3

How many customers are acquired by
        Intercom and
        My LiveChat in the
        Live Chat segment?

Accepted Answer

Intercom has
        134,900 customers and
        My LiveChat has
        5,649 customers in the
        Live Chat
        segment. Intercom has
        129251 more customers than
        My LiveChat in this category.

Question 4

What are the countries in which
        Intercom and
        My LiveChat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
My LiveChat has more customers in United States, India and United Kingdom.

Intercom Vs My LiveChat : In-Depth Comparison

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Comparing the customer bases of Intercom and My LiveChat

Comparing the market share of Intercom and My LiveChat

Compare Intercom vs My LiveChat customers by geography

Customer Movements for this month

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