Question 1

What are the different markets in which
        Intercom and
        Chaport Live Chat compete against each other?

Accepted Answer

Intercom and
        Chaport Live Chat compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Intercom
        and Chaport Live Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        18.90%
        market share in comparison to
        Chaport Live Chat’s
        0.25%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Chaport Live Chat holds the
        33rd spot.

Question 3

How many customers are acquired by
        Intercom and
        Chaport Live Chat in the
        Live Chat segment?

Accepted Answer

Intercom has
        154,909 customers and
        Chaport Live Chat has
        2,022 customers in the
        Live Chat
        segment. Intercom has
        152887 more customers than
        Chaport Live Chat in this category.

Question 4

What are the countries in which
        Intercom and
        Chaport Live Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Chaport Live Chat has more customers in United States, United Kingdom and India.

Intercom Vs Chaport Live Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and Chaport Live Chat

Comparing the market share of Intercom and Chaport Live Chat

Compare Intercom vs Chaport Live Chat customers by geography

Customer Movements for this month

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