Question 1

What are the different markets in which
        Intercom and
        ICE Chat compete against each other?

Accepted Answer

Intercom and
        ICE Chat compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and ICE Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        19.29%
        market share in comparison to
        ICE Chat’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        ICE Chat holds the
        137th spot.

Question 3

How many customers are acquired by
        Intercom and
        ICE Chat in the
        Live Chat segment?

Accepted Answer

Intercom has
        161,417 customers and
        ICE Chat has
        28 customers in the
        Live Chat
        segment. Intercom has
        161389 more customers than
        ICE Chat in this category.

Question 4

What are the countries in which
        Intercom and
        ICE Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
ICE Chat has more customers in United States, United Kingdom and Canada.

Intercom Vs ICE Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and ICE Chat

Comparing the market share of Intercom and ICE Chat

Compare Intercom vs ICE Chat customers by geography

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