Question 1

What are the different markets in which
        Smartsupp and
        HelpCrunch compete against each other?

Accepted Answer

Smartsupp and
        HelpCrunch compete against each other in
        the Live Chat, Customer Experience, Email Marketing Automation, Instant Messaging And Chat, Sales Management.

Question 2

How does the market share of
        Smartsupp
        and HelpCrunch compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.44%
        market share in comparison to
        HelpCrunch’s
        0.14%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        HelpCrunch holds the
        44th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        HelpCrunch in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        19,475 customers and
        HelpCrunch has
        1,127 customers in the
        Live Chat
        segment. Smartsupp has
        18348 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Smartsupp and
        HelpCrunch has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
HelpCrunch has more customers in United States, Ukraine and United Kingdom.

Smartsupp Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Smartsupp and HelpCrunch

Comparing the market share of Smartsupp and HelpCrunch

Compare Smartsupp vs HelpCrunch customers by geography

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