Question 1

What are the different markets in which
        Intercom and
        HelpCrunch compete against each other?

Accepted Answer

Intercom and
        HelpCrunch compete against each other in
        the Customer Experience, Instant Messaging And Chat, Live Chat, Sales Management, Communication.

Question 2

How does the market share of
        Intercom
        and HelpCrunch compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        19.44%
        market share in comparison to
        HelpCrunch’s
        0.14%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        HelpCrunch holds the
        44th spot.

Question 3

How many customers are acquired by
        Intercom and
        HelpCrunch in the
        Live Chat segment?

Accepted Answer

Intercom has
        165,242 customers and
        HelpCrunch has
        1,184 customers in the
        Live Chat
        segment. Intercom has
        164058 more customers than
        HelpCrunch in this category.

Question 4

What are the countries in which
        Intercom and
        HelpCrunch has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
HelpCrunch has more customers in United States, Ukraine and United Kingdom.

Intercom Vs HelpCrunch : In-Depth Comparison

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Comparing the customer bases of Intercom and HelpCrunch

Comparing the market share of Intercom and HelpCrunch

Compare Intercom vs HelpCrunch customers by geography

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