Question 1

What are the different markets in which
        Intercom and
        CloudIM compete against each other?

Accepted Answer

Intercom and
        CloudIM compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and CloudIM compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        18.87%
        market share in comparison to
        CloudIM’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        CloudIM holds the
        172nd spot.

Question 3

How many customers are acquired by
        Intercom and
        CloudIM in the
        Live Chat segment?

Accepted Answer

Intercom has
        152,611 customers and
        CloudIM has
        13 customers in the
        Live Chat
        segment. Intercom has
        152598 more customers than
        CloudIM in this category.

Question 4

What are the countries in which
        Intercom and
        CloudIM has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
CloudIM has more customers in United States, Australia and New Zealand.

Intercom Vs CloudIM : In-Depth Comparison

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Comparing the customer bases of Intercom and CloudIM

Comparing the market share of Intercom and CloudIM

Compare Intercom vs CloudIM customers by geography

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