Question 1

What are the different markets in which
        Intercom and
        123 Live Help compete against each other?

Accepted Answer

Intercom and
        123 Live Help compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and 123 Live Help compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        18.87%
        market share in comparison to
        123 Live Help’s
        0.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        123 Live Help holds the
        211st spot.

Question 3

How many customers are acquired by
        Intercom and
        123 Live Help in the
        Live Chat segment?

Accepted Answer

Intercom has
        152,611 customers and
        123 Live Help has
        5 customers in the
        Live Chat
        segment. Intercom has
        152606 more customers than
        123 Live Help in this category.

Question 4

What are the countries in which
        Intercom and
        123 Live Help has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
123 Live Help has more customers in United States, Italy and Belgium.

Intercom Vs 123 Live Help : In-Depth Comparison

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Comparing the customer bases of Intercom and 123 Live Help

Comparing the market share of Intercom and 123 Live Help

Compare Intercom vs 123 Live Help customers by geography

Customer Movements for this month

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