Question 1

What are the different markets in which
        LiveAgent and
        Zoho Connect compete against each other?

Accepted Answer

LiveAgent and
        Zoho Connect compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        LiveAgent
        and Zoho Connect compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.30%
        market share in comparison to
        Zoho Connect’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Zoho Connect holds the
        37th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Zoho Connect in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,894 customers and
        Zoho Connect has
        276 customers in the
        Knowledge Management
        segment. LiveAgent has
        6618 more customers than
        Zoho Connect in this category.

Question 4

What are the countries in which
        LiveAgent and
        Zoho Connect has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Zoho Connect has more customers in United States, India and Canada.

LiveAgent Vs Zoho Connect : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Zoho Connect

Comparing the market share of LiveAgent and Zoho Connect

Compare LiveAgent vs Zoho Connect customers by geography

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