Question 1

What are the different markets in which
        Zendesk and
        Helpjuice compete against each other?

Accepted Answer

Zendesk and
        Helpjuice compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Self Service, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Helpjuice compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        9.92%
        market share in comparison to
        Helpjuice’s
        0.09%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Helpjuice holds the
        20th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Helpjuice in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        164,707 customers and
        Helpjuice has
        1,481 customers in the
        Knowledge Management
        segment. Zendesk has
        163226 more customers than
        Helpjuice in this category.

Question 4

What are the countries in which
        Zendesk and
        Helpjuice has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Helpjuice has more customers in United States, United Kingdom and Germany.

Zendesk Vs Helpjuice : In-Depth Comparison

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Comparing the customer bases of Zendesk and Helpjuice

Comparing the market share of Zendesk and Helpjuice

Compare Zendesk vs Helpjuice customers by geography

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