Question 1

What are the different markets in which
        Freshworks and
        Yammer compete against each other?

Accepted Answer

Freshworks and
        Yammer compete against each other in
        the Knowledge Management, Project Collaboration, Communication, Contact Center, Content Marketing Tools.

Question 2

How does the market share of
        Freshworks
        and Yammer compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.07%
        market share in comparison to
        Yammer’s
        0.33%.
        Since it has a better market share coverage,
        Freshworks holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Yammer holds the
        13th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Yammer in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Yammer has
        5,447 customers in the
        Knowledge Management
        segment. Freshworks has
        28857 more customers than
        Yammer in this category.

Question 4

What are the countries in which
        Freshworks and
        Yammer has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Yammer has more customers in United States, Australia and United Kingdom.

Freshworks Vs Yammer : In-Depth Comparison

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Comparing the customer bases of Freshworks and Yammer

Comparing the market share of Freshworks and Yammer

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