Question 1

What are the different markets in which
        LiveAgent and
        VidGrid compete against each other?

Accepted Answer

LiveAgent and
        VidGrid compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, File Sharing, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and VidGrid compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.30%
        market share in comparison to
        VidGrid’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        VidGrid holds the
        55th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        VidGrid in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,894 customers and
        VidGrid has
        89 customers in the
        Knowledge Management
        segment. LiveAgent has
        6805 more customers than
        VidGrid in this category.

Question 4

What are the countries in which
        LiveAgent and
        VidGrid has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
VidGrid has more customers in United States, United Kingdom and Japan.

LiveAgent Vs VidGrid : In-Depth Comparison

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Comparing the customer bases of LiveAgent and VidGrid

Comparing the market share of LiveAgent and VidGrid

Compare LiveAgent vs VidGrid customers by geography

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