Question 1

What are the different markets in which
        Zendesk and
        Unily compete against each other?

Accepted Answer

Zendesk and
        Unily compete against each other in
        the Knowledge Management, Communication, Contact Center, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Unily compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.44%
        market share in comparison to
        Unily’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Unily holds the
        41st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Unily in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        166,487 customers and
        Unily has
        181 customers in the
        Knowledge Management
        segment. Zendesk has
        166306 more customers than
        Unily in this category.

Question 4

What are the countries in which
        Zendesk and
        Unily has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Unily has more customers in United States, United Kingdom and Canada.

Zendesk Vs Unily : In-Depth Comparison

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Comparing the customer bases of Zendesk and Unily

Comparing the market share of Zendesk and Unily

Compare Zendesk vs Unily customers by geography

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