Question 1

What are the different markets in which
        LiveAgent and
        Twine compete against each other?

Accepted Answer

LiveAgent and
        Twine compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Freelance Marketplace, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Twine compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.27%
        market share in comparison to
        Twine’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Twine holds the
        61st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Twine in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        6,018 customers and
        Twine has
        105 customers in the
        Knowledge Management
        segment. LiveAgent has
        5913 more customers than
        Twine in this category.

Question 4

What are the countries in which
        LiveAgent and
        Twine has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Twine has more customers in United States, United Kingdom and India.

LiveAgent Vs Twine : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Twine

Comparing the market share of LiveAgent and Twine

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