Question 1

What are the different markets in which
        Zoho Desk and
        Talisma compete against each other?

Accepted Answer

Zoho Desk and
        Talisma compete against each other in
        the Customer Experience, Knowledge Management, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Zoho Desk
        and Talisma compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.27%
        market share in comparison to
        Talisma’s
        0.02%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Talisma holds the
        34th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Talisma in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        6,120 customers and
        Talisma has
        349 customers in the
        Knowledge Management
        segment. Zoho Desk has
        5771 more customers than
        Talisma in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Talisma has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Canada.
Talisma has more customers in United States, India and United Kingdom.

Zoho Desk Vs Talisma : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Talisma

Comparing the market share of Zoho Desk and Talisma

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